Privacy Policy

This policy explains how ZED'S PARTY LTD (company registration 15289352, registered office: 3 Dragonfly Lane, Winkleigh, England, EX19 8DE) collects and uses your personal data when you use zedspartyltd.com. We are the data controller for the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018).

1. What we collect

  • Order information: your name, billing and delivery address, email address, phone number and details of the products you buy.
  • Payment information: payments are processed by our payment providers. We do not see or store your full card number.
  • Contact enquiries: the name, email address and message you send us through our contact form or by email.
  • Technical data: limited technical information (such as IP address and browser type) generated when you visit the site, used to keep the site secure and working.

2. Why we use it (lawful bases)

  • To fulfil your order (performance of a contract) — processing payment, delivering goods, handling returns and refunds.
  • To meet legal obligations — keeping accounting and tax records.
  • Legitimate interests — preventing fraud, responding to enquiries, and keeping the website secure.

We do not send marketing emails unless you have asked us to, and we never sell your personal data.

3. Who we share data with

We share data only where needed to run the shop: delivery carriers (to deliver your order), payment providers (to take payment), and our website hosting provider. Each acts under its own legal obligations or under contract with us.

4. How long we keep it

Order records are kept for six years to meet UK tax and accounting requirements. Contact enquiries are kept only as long as needed to deal with your query.

5. Cookies

We use essential cookies that make the shop work — for example remembering your basket and enabling checkout. We do not currently use advertising or cross-site tracking cookies. If this changes, we will update this policy and ask for your consent first.

6. Your rights

Under UK GDPR you have the right to access your data, correct it, ask for it to be deleted, restrict or object to its use, and receive a copy in a portable format. To exercise any right, email support@zedspartyltd.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

7. Changes and contact

We may update this policy from time to time; the latest version will always be on this page. Questions? Email support@zedspartyltd.com or write to our registered office above.