Privacy policy

Company: ZED'S PARTY LTD
Company registration: 15289352
Registered office: 3 Dragonfly Lane, Winkleigh, England, EX19 8DE

This Privacy Policy describes how ZED'S PARTY LTD (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from this website. It is based on the policy published at littlebigparty.co.uk, adapted for our store and UK company details.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processors including our hosting and e-commerce platform providers, Alphabet Inc (Google), and Meta Platforms, Inc. (Facebook), as applicable.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers where applicable), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our e-commerce platform (WooCommerce), payment processors, and shipping partners as necessary to fulfill your order.

Customer support information

  • Examples of Personal Information collected: name, address, email address, and phone number.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: none beyond what is needed to assist you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use WooCommerce (and associated hosting) to power our online store. For more on how Automattic (WooCommerce’s operator) handles data, see https://automattic.com/privacy/.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our payment and platform providers may use limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making may include:

  • Temporary deny-list of IP addresses associated with repeated failed transactions.
  • Temporary deny-list of payment methods associated with deny-listed IP addresses.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information may be processed in the United Kingdom and, where service providers require it, transferred outside the UK/EEA with appropriate safeguards. For general guidance on international transfers and the GDPR, you may refer to the ICO and provider documentation such as WooCommerce’s privacy documentation.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use cookies to optimise your experience on our Site and to provide our services. Examples include cookies for the shopping cart, session, security, and analytics (where enabled).

Cookies necessary for the functioning of the store

NameFunction
woocommerce_cart_hashStores a unique identifier for your shopping cart session.
woocommerce_items_in_cartRecords whether the cart contains products.
wp_woocommerce_session_*Associates the customer with their cart and account session.
Other functional cookiesMay be set by our store software for checkout, security, or preferences.

Reporting and analytics (if used)

NameFunction
_ga, _gid, _gat (examples)Google Analytics, if enabled.
Other analytics cookiesMay be used to understand how visitors use the Site.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, see your browser’s help file or sites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our Contact page or by mail using the details below:

ZED'S PARTY LTD
3 Dragonfly Lane
Winkleigh
England EX19 8DE
United Kingdom

Last updated: 13 September 2022 (content mirrored from Little Big Party Co. privacy policy; company details updated for ZED'S PARTY LTD).

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. In the UK, this is the Information Commissioner’s Office (ICO).